This article explains how to reset email passwords in the Exact Hosting Portal for those with the Enhanced Email product. If your email is managed in cPanel please click here.
1) Log in to the portal at exacthosting.com
2) Select the domain of the email that needs to be reset.
3) Push the "Edit" button beside the email account you would like to reset.
4) Enter a new password and push the "Save" button. You can also push the "Generate Password" button to randomly create a secure password.