1) Navigate to mail.exacthosting.com and enter your email address and password and push the "Log in" button. If you have forgotten your spam filters login information please refer to the Reset Email Password document.
2) Navigate to the upper part of the screen a click on the "Settings" tab.
3) On the left hand side under settings click on "Spam Settings".
4) In the spam settings you have access to a number of settings you may make changes to. Once you are done making changes to the setting click the "Save" button at the bottom of the screen.
A) You are able to set the "Subject Tag" of emails marked as spam (Example: SPAM).
B) You are able to set the "Threshold Level" or sensitivity of your spam filter whether it be normal, high, or very high.
C) You are able to set the "Spam Folder" for each email account (Example: INBOX, SPAM, TRASH).
D) You may add specific email addresses or entire domains that are to be allowed to pass through the spam filter.
E) You may add specific email addresses or entire domains that are to be blocked as spam even if the spam filter does not recognize them as spam.