There are two types of users you can add to your Exact Hosting account for management, sub-accounts, and contacts. Sub-accounts can log in if you allow them while contacts cannot.
Adding a sub-account
You can adjust sub-account permissions to create layers of account access such as pay bills, receive emails from Exact Hosting, or manage domain DNS.
- Log into your Exact Hosting account.
- Select Hello, {your name} followed by User management.
- Enter the email address you want to invite. Press Send invite.
- Adjust any permissions you want to grant or grant all permissions based on the access you want them to have.
- The receiver of your invitation has seven days to respond to this email. The invitation will expire after seven days, and a new one must be sent.
- After accepting the invitation, they'll need to either create an account or log in using their existing account credentials.
Adding a new contact
You can add a contact to your account, such as a web developer or family member. Contacts cannot log into your account, they can only get email notifications.
- Log into your Exact Hosting account.
- Select Hello, {your name} followed by User management.
- Select Add new contact and press Go.
- Fill out your new contact information, select what permissions you want this new contact to have then press Save changes.
